DVLA rolls out major reforms: six local languages for driving tests, SMS alerts for licence renewals
The Driver and Vehicle Licensing Authority (DVLA) has announced major reforms aimed at making driver licensing more accessible and improving customer service delivery.
The Chief Executive Officer of the Authority, Julius Neequaye Kotey, unveiled the reforms at the Government Accountability Series held at Jubilee House in Accra on Monday, October 12, 2026.
Driving theory tests in six local languages
The DVLA has integrated six Ghanaian languages into its Computer-Based Test (CBT) platform for the mandatory driving theory examination.
The six languages are Twi, Ga, Ewe, Dagbani, Nzema and Hausa.
According to Mr Kotey, the initiative is to assist applicants who cannot read or write in English to demonstrate their understanding of road signs, traffic regulations and safe driving practices without language barriers.
“We call it the CBT Platform to assist applicants who cannot read or write in English. The translation software allows applicants to take mandatory driving tests in six local languages,” he said.
“I am happy to report that the DVLA has introduced six local languages into its Computer-Based Test platform to assist applicants who cannot read or write in English,” he added.
Mr Kotey noted that the Authority is working to increase the number of local languages on the platform to accommodate more applicants across the country.
SMS reminders for renewals
The Authority has also introduced an automated Short Message Service (SMS) notification system to remind drivers of licence renewal and replacement dates.
Under the system, licence holders receive reminders one month before expiry and a final reminder two weeks before the expiry date, provided the mobile number used during the licence application remains active.
“This is done a month before expiry, and then the last message is sent two weeks before the date of expiry. For every customer whose mobile number used during the licence application has not changed, they must be qualified to receive such notifications,” Mr Kotey explained.
He disclosed that work is currently underway to deploy a similar notification system for vehicle roadworthiness renewals.
“We will soon prompt clients on their due dates for roadworthy renewals,” he said.
Other reforms
Beyond the language and SMS initiatives, the DVLA outlined plans to modernize its operations, including:
- Introduction of simulator-based testing to assess drivers in virtual road scenarios
- Installation of electronic road safety video libraries at DVLA offices for driver education
- Deployment of a queue management system to reduce congestion and improve service delivery
The reforms, Mr Kotey said, form part of a broader programme to modernize driver licensing, eliminate backlogs, and strengthen road safety in Ghana.
About The Author
